Managed Services:
The path to full-potential IT
Focal Point: Managed Services
TorreyPoint Managed Services are supported by some of the best engineers in the industry. Our staff is highly skilled in the following areas:
- Network operations
- Security operations
- Compliance (SOX, PCI, HIPAA)
- Network transaction time measurements and optimization
- Network & security assessments
- Processes
- Awareness
- Penetration testing
- Vulnerability scanning
- Systems Integration
- Network Design
- Competitive Analysis
- Testing & Validation
- Implementation
Get out of the “firefighting” business.
Trust TorreyPoint to manage tactical operations.
Real-time network infrastructure performance and data security are critical to day-to-day business operations. A network slowdown or security breach has the potential to devastate daily business flow and damage the reputation of a successful, growing company.
The everyday stress of an IT team’s constant data network and security assessments is compounded by rapid-fire event remediation, often leaving a company’s best IT resources wrestling with tactical issues rather than focusing on strategic company initiatives. TorreyPoint’s Managed Services are a better alternative.
TorreyPoint’s Managed Services give companies access to real-time network and security assessment, 24-by-7 remediation, and custom analysis, all within the structure of battle-hardened, best networking practice.
Spend less time on your network and more time on your business.
The lifeblood of the business, be it education, finance, transportation or even a commercial service provider, is its applications and its people. Let TorreyPoint help you get more out of both.
Leveraging this increasingly popular model allows:
- Companies to devote more internal technical resources to their core business
- Increased support levels and network availability without adding staff
- The superior application of the latest monitoring and reporting technologies
- Access to an advanced skills base of our North American operations team
- Greater confidence in network operations
Increase IT value. Reduce IT cost.
TorreyPoint Managed Services can help optimize IT resources by assisting in the following areas:
- Network security monitoring
- Network infrastructure monitoring
- Network event remediation
- Compliance
- Data trending, analysis and reporting
- Network evolution and new technology integration
- Improving network uptime
TorreyPoint seeks to leverage its people and its tool sets to increase business productivity and customer satisfaction. Through proactive monitoring, trending, analysis and testing, our goal is to identify and resolve network issues and security vulnerabilities before they impact the business
Set the expectations.
TorreyPoint customers can expect daily, weekly and monthly reports of network and security analysis and events. This data is imported into a secure online portal that is customized for each client.
Customer portal features include:
- Dashboard
- Knowledge base
- Document repository with version control
- Ticket volume, status and trending reports
- Calendar
24/7 expert escalation.
TorreyPoint’s NOC and SOC services include event escalation to our architecture team, if an issue needs to be escalated.
Our architects are industry-recognized leaders in security, identity, switching and routing with high-level operational experience in hospitality, travel, government and multi-national service providers.
Our team, particularly through its service provider experience, has years of production troubleshooting experience on technologies that a standard NOC or vendor TAC group would not normally touch. A sample of these technologies include:
- MPLS
- MPLS VPNs, including L2, L3,
- VPLS and Multicast VPNs
- IPv6
- Complex BGP environments
- Virtualized data center infrastructure
- Multi-vendor networks
