Managed Services:
Turnkey solution for enterprises and service providers
Focal Point: Managed Services
The TorreyPoint solution offers a full menu of network services including:
- Network security monitoring
- Network infrastructure monitoring
- Network event remediation
- Regulatory compliance
- Data trending, analysis and reporting
- Network evolution and new technology integration
- Improving network uptime
- Managed VoIP
- Desktop supportWe can also show you how IPv4 sales can offset some or all of the cost of migrating to IPv6.
The TorreyPoint Managed Services solution offers:
- Higher service levels
- Lower operating expenses
- Rollout new services
- Management visibility
The best IT talent in the organization is often bogged down with tactical assignments.
Many IT managers share a common dilemma: They have a talented staff of networking professionals who could be developing new services and working on strategic initiatives—but instead spend their time fighting fires. Adding staff is not a viable option because of budget constraints and unavailability of talent. At the same time, the organization has high expectation for the IT group to add value by developing and deploying new features, new services—in short, to innovate. There seems to be no way out.
Forward-looking organizations have found a solution to this problem: managed services. By outsourcing tactical tasks, they free up scarce IT resources for high-value strategic projects without increasing headcount. However, turning over key IT tasks to a third-party has risks. What if they can’t deliver the same level of operational excellence? What are the costs, and how can they be controlled? Who can we trust to provide professional, cost-effective managed services? Many IT managers today are turning to TorreyPoint.
The TorreyPoint Managed Services solution provides a way for busy IT groups to outsource day-to-day network operations and free up resources without compromising service delivery or operating budgets.
TorreyPoint can take on a substantial part of the day-to-day running of the corporate network.
The TorreyPoint solution offers a full menu of network services. Customers can construct a custom offering that covers some or all of the following areas:
- Network security monitoring
- Network infrastructure monitoring
- Network event remediation
- Regulatory compliance
- Data trending, analysis and reporting
- Network evolution and new technology integration
- Improving network uptime
- Managed VoIP
- Desktop support
The TorreyPoint solution is delivered by engineering consultants with years of experience in a wide range of networking technologies such as:
- MPLS
- MPLS VPNs, including L2, L3, VPLS and Multicast VPNs
- IPv6
- Complex BGP environments
- Virtualized data center infrastructure
- Multi-vendor networks
We have decades-long relationships with network equipment vendors, giving us unparalleled access to technical resources and preferential pricing. Our technical project managers have successfully rolled out new technologies and bring that experience to every managed services engagement. The TorreyPoint solution includes event escalation to our architecture team, assuring our customers of quick and effective remediation of anomalous network events.
TorreyPoint manages the tactical side of the network without breaking the budget.
The TorreyPoint Managed Services solution delivers tangible benefits to enterprises, educational institutions, and governmental organizations:
- Higher service levels—TorreyPoint engineers monitor service levels and respond proactively to assure continued operational excellence. Unlike busy IT staff that has to
divide their time among competing tasks, our staff is focused on just one thing—ensuring the best possible network service. - Lower operating expenses—TorreyPoint has developed methodologies and processes that drive operational efficiency. This disciplined approach to network management translates into cost savings for our customers.
- Roll out new services—TorreyPoint offloads routine network tasks from the organization’s IT staff, freeing resources that can be redeployed to developing and deploying new services.
- Management visibility—TorreyPoint’s solution includes regular, detailed activity reports to IT managers, providing the visibility and transparency they need for internal status reports and operational audits.
Real-time network infrastructure performance and data security are critical to day-to-day business operations. The everyday stress of an IT team’s constant data network and security assessments is compounded by rapid-fire event remediation, often leaving a company’s best IT resources wrestling with tactical issues rather than focusing on strategic company initiatives. TorreyPoint’s Managed Service solution can put these talented people back to work on the strategic side of the business without compromising the organization’s budget or business operations.
